We are currently seeking a reliable and detail-focused Service Invoice Administrator to support our busy Service and Finance departments. This role plays a key part in ensuring accurate billing for service visits, parts, and contracts.
Key Responsibilities:
* Generate and issue service invoices accurately and in a timely manner.
* Review completed service jobs and engineer reports to ensure all billable items (labour, travel, parts, consumables) are captured.
* Collaborate with the Service Coordinators and Engineers to resolve any discrepancies or missing data.
* Liaise with the Finance team to process and record invoices, credit notes, and payments.
* Maintain accurate and up-to-date records in the company’s CRM/ERP system.
* Support monthly reporting of service revenue and invoicing metrics.
* Identify and escalate any recurring issues or opportunities for billing process improvements.
* Carry out general administrative tasks as needed to support the team.
Skills & Requirements:
* Prior experience in invoicing, billing, or service administration
* High level of accuracy and attention to detail.
* Strong organisational and time-management skills.
* Confident communicator, both written and verbal.
* Proficient in Microsoft Office, especially Excel; experience with invoicing or ERP systems is desirable.
* Ability to manage multiple tasks and work to deadlines.
* Team player with a proactive and professional attitude.
What We Offer:
* Supportive, collaborative team culture.
* On-the-job training and opportunities for growth.
* Free on-site parking and modern office environment.
* Opportunity to be part of a growing, forward-thinking company.
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