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Front of House Receptionist – Dental Concierge (Luxury Experience Essential)
Location: Chelsea, London SW3 5QJ
Full-Time | Permanent | In-person
Join one of the U.K.’s most prestigious and forward-thinking dental brands – Yorkshire Dental Suite – as we expand our presence in the luxury health & wellness space. We're seeking individuals with a background in luxury hotels, five-star concierge services, premium retail, or private members clubs to elevate our client journey and help us redefine the modern dental experience.
What We’re Looking For
We’re searching for a highly polished, service-obsessed professional to be the first face and voice of our Chelsea clinic – someone who thrives in an elegant, fast-paced environment where excellence is the standard.
You’ll be the vital link between our clients and our clinical team, responsible for creating a seamless and memorable front-of-house experience.
This role is perfect for you if you:
* Have experience in luxury hospitality, high-end retail, private healthcare, or concierge services
* Are naturally warm, articulate, and impeccably presented
* Thrive in roles where attention to detail, professionalism, and discretion are non-negotiable
* Are proactive, organised, and confident managing diaries and appointments
* Love engaging with clients and building relationships
* Are seeking career progression and professional growth in a high-performing team
* Want to be part of a luxury health & wellness brand shaping the future of dentistry
Key Responsibilities
* Welcoming patients with warmth, elegance, and care
* Managing appointments, calls, and client communication with exceptional attention to detail
* Supporting client onboarding, follow-ups, and treatment bookings
* Liaising with clinical teams to ensure a smooth daily schedule
* Delivering a 5-star client experience at every stage of the customer journey
* Representing the brand with integrity and discretion
Ideal Background
* Front Office / Guest Relations in 5* Hotels or Private Clubs
* VIP Client Management in High-End Retail
* Concierge or Front Desk in Luxury Hospitality
* Private Healthcare or Aesthetic Clinics
* (Dental knowledge not required – full training provided)
What We Offer
* Starting salary of £35,000 -£45,000 per annum
* Company pension & staff discounts
* A modern, stylish working environment in the heart of Chelsea
* Fast-tracked career progression into team leader or managerial roles
* Regular team socials and company events
* Ongoing personal and professional development
Working Hours
* Monday to Friday (One Saturday per month)
Application Requirements
Due to high interest and limited interview availability, only apply if you can attend an in-person interview at our Chelsea location.
To apply: Please send your CV and a short cover letter explaining why your luxury experience makes you the perfect fit for this role.
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