Clinical Support Assistant
North Cumbria Crisis Team is looking for highly motivated Clinical Support Assistants to join our newly developed Crisis Service.
You’ll have the opportunity to base in Carlisle or Workington to deliver high quality care to our patients in the community across North Cumbria.
You will work as part of an MDT, complemented by Nurses, Occupational Therapists, Social Workers and medical staff.
If you have excellent communication skills, work well in a team and are committed to making a difference to our patients, then your characteristics are just what we are looking for.
Main Duties of the Job
Assist in the delivery of care to service users with a variety of needs, diverse presentations and a range of mental health conditions, cognitive and/or learning disabilities under the direction of a registered practitioner. Overall responsibility for the service user remains at all times with the registered practitioner. Implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individuallyised care is delivered and promotes recovery and wellbeing and maximises independence. Support the team in providing excellent person‑centred care. Provide compassionate care based on empathy, kindness, respect and dignity. Actively engage in supervision and appraisal processes as identified in Trust policy.
Person Specification
Knowledge and Experience
* Understanding of mental health and/or learning disabilities needs
* Safeguarding knowledge
* Awareness of carer needs
Education and Qualification
* Completion of a competency‑based programme within probationary period or equivalent demonstrable experience
* Knowledge of care‑related procedures, clinical observation, relevant legislation
* Level 3 qualification in a healthcare‑related subject or a portfolio of equivalent demonstrable experience
Skills and Competencies
* Good interpersonal and communication skills
* Ability to undertake PMVA (Prevention and Management of Violence and Aggression) training
* Verbal and written communication skills
* Effective time management
* Ability to prioritise tasks
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer
Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust
EEO Statement
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re‑Deployment careers hub will receive prior consideration.
The closing date is 08 April 2026
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