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Programmes - course manager - ftc 12 months

Newcastle Upon Tyne (Tyne and Wear)
Pwc
Manager
Posted: 16 February
Offer description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Manager

Job Description & Summary

About your role:

We are a global professional services firm supporting leading organisations across audit, tax, consulting, risk and deals. Our People Function partners with stakeholders to shape and deliver the people strategy, enhancing employee experience and business performance. Within this, the Learning Implementation & Reporting team ensures learning programmes are effectively delivered end‑to‑end, managing logistics, suppliers, systems and programme performance. Course Managers oversee the full lifecycle of learning interventions, including project, risk, financial and commercial management. They ensure high‑quality delivery, maintaining excellent service standards while working closely with stakeholders and L&D colleagues to meet organisational needs.

What your days will look like:

* Lead the end-to-end project management of learning programmes, ensuring effective delivery and driving continuous improvement throughout
* Oversee project initiation, budgeting, risk management and reporting, while coordinating activity with wider L&D teams and suppliers
* Act as the escalation point for programme issues, support planning and logistics, and enable smooth implementation through clear project plan
* Coach and guide junior team members, while maintaining strong relationships with third party suppliers to uphold quality and service standards

This role is for you if:

* You have strong project, risk and budget management skills, with the ability to organise complex work effectively
* You are skilled at building collaborative relationships, communicating confidently, and influencing at all levels
* You have experience in supporting or coaching junior colleagues and fostering a trusted, positive team environment
* You are goal focused and commercially aware, with the ability to make sound, timely decisions based on analysis focused and are commercially aware, with the ability to make sound, timely decisions
* You are self-motivated, adaptable and creative, with a proactive approach to problem solving and navigating ambiguity
* You have confidence using digital collaboration tools and interested in learning design, delivery and modern development approaches such as 70:20:10

What you'll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Benefits Realization Management, Business Case Development, Business Communications, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Cross-Functional Team Coordination, Embracing Change, Emotional Regulation, Empathy, Goal Alignment, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Organizational Structure, Process Planning, Professional Courage, Program Capacity Building, Program Management {+ 21 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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