*HubSpot Technical Specialist*
* Location: Birchwood, Warrington
* Working Pattern: Full-time, office-based (5 days per week, Monday-Friday)
* Salary: £45,000 - £55,000 depending on experience.
*Role Overview*
* We are looking for a HubSpot Technical Specialist with a strong mix of CRM technical expertise and marketing automation experience to manage, optimise, and scale our HubSpot platform.
* This role is hands-on and operational. You will be responsible for configuring HubSpot, building workflows, integrating systems, and ensuring the CRM supports both internal teams and customer journeys effectively.
* You will work in a fast-paced environment, taking ownership of HubSpot's technical setup and ensuring workflows, automations, and integrations perform reliably and support the needs of our users and customers.
*Key Responsibilities*
* Own the technical setup, configuration, and optimisation of the HubSpot platform.
* Design, implement, and maintain workflows, automation sequences, and lifecycle processes.
* Build and manage custom properties, pipelines, reports, and dashboards.
* Ensure data quality, governance, and CRM hygiene across the platform.
* Configure and optimise lead capture, nurturing, segmentation, and scoring workflows.
* Support marketing and sales teams by building automation that improves conversion and engagement.
* Implement and maintain campaign tracking and attribution structures.
* Implement and maintain HubSpot integrations with other systems.
* Manage data imports, exports, syncing, and deduplication processes.
* Monitor workflow performance and troubleshoot issues quickly.
* Work closely with marketing, sales, and operations teams to translate business needs into technical solutions.
*Hands-on Technical Ownership*
* This is a hands-on technical role, not a coordination or strategy-only position.* The successful candidate will personally build, configure, test, and maintain workflows, integrations, and CRM structures within HubSpot.
*Required Experience*
* Minimum 3 years experience working with CRM systems (setup, configuration, workflows, automation).
* Minimum 1 year hands-on technical experience with HubSpot.
* Candidates should have personally built and maintained complex HubSpot workflows and CRM automation, not just managed campaigns or used HubSpot as a marketing user.
* Experience implementing or managing system integrations.
* Comfortable troubleshooting technical CRM issues.
*Key Skills*
* Strong HubSpot technical configuration skills.
* Marketing automation and CRM workflow design.
* Deep understanding of CRM data architecture and lifecycle management.
* Experience implementing and managing API-based integrations.
* Examples of integrations may include Aircall (VOIP), WhatsApp messaging, and PandaDoc or similar document platforms.
* Strong understanding of data syncing, deduplication, and CRM data hygiene.
* Ability to troubleshoot CRM workflow and integration issues.
* Analytical mindset with strong problem-solving ability.
*Personal Attributes*
* Comfortable working in a fast-moving, high-growth environment.
* Highly accountable for results and system performance.
* Able to take ownership of HubSpot as a core business platform.
* Strong communication skills with both technical and non-technical teams.
* Proactive and solutions-focused.
*What Success Looks Like in the First 3 Months*
* Work closely with the CEO and operational management team to understand the company's commercial model, customer journeys, and internal processes.
* Develop a deep understanding of how different teams use HubSpot and how CRM workflows impact both users and customers.
* Audit all existing workflows, automations, integrations, and CRM processes.
* Optimise existing flows to improve efficiency, reliability, and user experience.
* Engage with internal users to understand pain points and opportunities for improvement.
* Establish structured change management processes for HubSpot updates and system improvements.
* Introduce clear communication and documentation practices across the organisation when system changes occur.
*Application Process*
Shortlisted candidates will be asked to discuss or walk through examples such as:
* A HubSpot workflow or automation system they have personally built.
* A CRM integration they have implemented (for example Aircall, WhatsApp, PandaDoc or similar).
* How they structured lifecycle stages, pipelines, and automation within HubSpot.
* How they diagnosed and resolved a broken workflow or integration.
* Candidates should be comfortable explaining the technical design decisions behind their HubSpot implementations.
Job Types: Full-time, Permanent
Pay: £45,000.00-£55,000.00 per year
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
Experience:* working with CRM systems: 2 years (required)* hands-on technical experience with HubSpot: 1 year (required)
Work Location: In person