This is a night vacancy, so you will be a keen night owl ready to be part of a vibrant team that enjoys hitting targets and thriving on success.
You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but everything you do matters in ensuring our customers get everything they came for, served quickly and efficiently.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
The working pattern is Night Shift 21:30 to 06:00 on Sun, Mon, Tue.
Responsibilities include:
1. Accurately picking and dispatching goods using a handheld terminal, and informing the manager of any discrepancies.
2. Checking quality, shelf life, and ensuring packaging is robust for delivery.
3. Providing high standards of customer service by processing deliveries efficiently and meeting targets.
4. Dealing politely with delivery staff, responding appropriately to queries and complaints, and referring complex issues to the appropriate person.
5. Maintaining a can-do attitude, working to meet pick rates, and being punctual, well-presented, and reliable.
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