Who You Are An experienced leader passionate about delivering high-quality property repairs services. You have a proven track record of managing teams and budgets, empowering others to achieve high performance, and fostering a positive working environment. You embody the values of inclusivity, diversity, and customer-centric service. Your ability to identify risks, implement innovative solutions, and engage with stakeholders drives your success in managing property repairs and related services. What the Job Involves As the Principal Officer - Repairs, you will lead the responsive repairs team, optimizing in-house labor productivity and managing external contractors. You will collaborate with internal departments to monitor and complete repairs efficiently and manage disrepair claims and customer complaints. Understanding performance data, you will identify opportunities for improvement and ensure compliance with regulatory standards, striving for high customer satisfaction. Skills High-quality property repairs service management Team leadership and empowerment Resource and budget management Problem-solving and innovative thinking Risk identification and management Construction health and safety knowledge Performance data analysis Excellent numeracy and literacy Computer literacy and database interpretation Budgetary information interpretation