Overview
* Play a key role in shaping UWA’s digital workspace across diverse platforms.
* Join a forward-thinking team driving innovation and high-quality IT service delivery.
* Full-time appointment on a fixed term basis for one year.
* Base salary range: $116,262 – $127,078 p.a. (pro-rata) plus 17% superannuation.
About the area
UWA is making significant investments in Information and Technology Services to enable its strategic direction and goals. UWA aims to utilise technology advancements to expand its services and create new and innovative teaching and research models. The redesign of the Infrastructure and Platform Services unit delivers design and operational services through a portfolio including a Network and Platform section and an End User Compute section.
About the opportunity
* UWA is enhancing its IT infrastructure to support strategic goals and foster innovation in teaching and research through a redesigned Infrastructure and Platform Services unit.
* The role focuses on managing and maintaining the client device environment across Windows, Linux, and Mac platforms, including software packaging and deployment.
* Responsibilities include resolving technical issues, ensuring compliance with security policies, and contributing to service excellence and continuous improvement.
About you
* Relevant tertiary qualification or equivalent competency.
* ITIL certification or experience in Service Delivery process is essential.
* Substantial relevant computing experience in providing support and troubleshooting for teaching and/or research solutions and applications.
* Demonstrated experience with the management and development of desktop standard operating environments (SOE) across Windows, Linux and Mac.
* Experience administering Omnissa Horizon in a complex enterprise environment, particularly within the education sector (Desirable).
Notes
Some after-hours work may be required by the successful applicant. This position is only open to applicants with relevant rights to work in Australia.
How to apply
Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.
Closing date
Closing date: 11:55 PM AWST on Tuesday, 4 November 2025.
About the University
The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the Australian Group of Eight. We are a leading Australian research university with a strong track record in research, teaching and innovation.
Our commitment to inclusion and diversity
UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability. If you require any reasonable adjustments, please advise at the time of application or contact us for assistance during the recruitment process.
If you have queries relating to your application, please contact the Talent team with details of your query and the 6-digit job reference number to enable a quick response.
Perks and benefits
Up to 17% employer paid superannuation; Generous paid leave including parental leave; Flexible working options; Salary packaging available; Employee Assistance Program; Discounted UWA course fees; Discounted health insurance; Incremental progression.
UWA acknowledges the Whadjuk Noongar people as the traditional owners of the land on which it is situated, and recognises their enduring cultural heritage.
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