A unique opportunity has arisen for a hands-on, technically strong claims leader to join a specialist insurer in a pivotal Head of Claims role. You’ll lead a small team of claims professionals, managing a portfolio that includes fire damage, general liability, and complex property rights claims. This is a strategic and operational role ideal for someone who thrives on complex technical work while also nurturing a high-performing team. Responsibilities: * Technical Oversight & Claims Handling * Personally handle high-value and complex claims. * Set and review reserves, approve settlements, and guide negotiation strategy * Provide expert advice to underwriters and brokers on claim trends and exposures * Team Leadership & Development * Manage, coach, and support a small team of claims professionals * Conduct regular 1:1s, performance reviews, and case audits * Foster a collaborative, solutions-focused culture * Stakeholder Engagement * Liaise with internal departments including underwriting, legal, and compliance * Engage with external experts, TPAs, surveyors, and solicitors * Represent the claims function in internal and external meetings * Operational & Regulatory Oversight * Moni...