Go back Birmingham and Solihull Mental Health NHS Foundation Trust
Band 4 Medical Secretary - East NMHT
The closing date is 02 July 2025
To provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them in achieving their objectives, organise their workload and to liaise with all relevant and appropriate services. Reliable data entry into the GP PAS system such as Care First/SystemOne/Emis and / Rio computer systems will be required ensuring a full and effective clinic system is in operation, receiving all visitors, Staff, Patients and GP's telephone calls in a polite, friendly & courteous manner.
Main duties of the job
The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include:
The receipt of all correspondence, booking of new patient appointments, attendance at MDT weekly meetings etc. The audio transcription and text processing of clinical letters, report and other correspondence as required by the medical team.
To act as a focal point of contact and be responsible for the dissemination of information, messages and enquires for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP's, Social Workers, Service Users, Carers and any other appropriate external agencies.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Person Specification
Training and Qualification
* Minimum GCSE Grade C or equivalent
* NVQ level 3 Business Administration
* RSA Work Processing Level III or equivalent
Knowledge and Experience
* Significant admin/secretarial experience working in a health or equivalent environment
* Significant experience of Microsoft Office packages including Word/Outlook/Excel/PowerPoint/Publisher
* Experience in working with people who suffer with Mental Health issues
Skills
* Excellent written and verbal communication skills
* Experience of dealing with a range of disciplines and agencies
Personal Qualities
* Adaptability/flexibility and ability to cope with change
* To be empathetic to client needs and communication barriers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
£26,530 to £29,114 a yearper annum, pro rata
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