Job Description Job Title: Sales Support Associate Location: Amersham, Buckinghamshire Hours: Full-time (40 hours per week) Monday to Friday, 8:30am – 5:30pm with 1-hour lunch Optional overtime available on Saturdays (9:00am – 3:00pm) on a voluntary, ad-hoc basis. The Role A growing and well-established sales team is looking for a Sales Support Associate to work alongside them and help drive sales growth from the head office based in Amersham. This is a fantastic opportunity to join a fast-paced organisation that is recognised as a leader within its industry. Full training will be provided by the in-house sales team and estimators. This employee-owned business places its people at the centre of everything it does. Founded in 2010, the organisation has grown through the dedication and progression of its employees, fostering a culture of ambition, teamwork and professional development. The company specialises in high-end architectural glazing solutions, delivering innovative and bespoke glass installations for luxury residential and commercial projects. With a portfolio that includes some of the most prestigious architectural designs worldwide, the organisation is known for pushing the boundaries of what is possible with glass. Responsibilities As a Sales Support Associate, you will support the Sales Director and the wider sales team by managing opportunities from initial enquiry through to confirmed sale. Key responsibilities include: • Communicating effectively with the full project team involved in each opportunity, including architects, builders, developers and end users. • Maintaining accurate and up-to-date opportunity records within the CRM system. • Conducting follow-up calls for your own opportunities and supporting the wider sales team with theirs. • Providing technical information and support to assist the Sales Director and B2B clients in progressing sales opportunities. • Meeting with clients in the showroom to discuss product options for their projects. • Attending meetings with B2B client teams, either in the office or on site, to help convert sales. • Supporting the sales team in achieving departmental sales targets. • Working closely with the project management team to generate repeat business from existing clients. • Reviewing architectural drawings and specifications to understand the full scope of project opportunities. • Creating or updating quotations for complex glazing installations that may include multiple components. As your knowledge and experience develop, you may also become involved in delivering or attending CPD sessions and technical presentations for architects and other industry professionals to help generate enquiries and leads. Required Experience / Attributes • Experience in a sales, customer service, or client-facing role is preferred. • Ability to quickly learn about new products, systems and CRM software. • Proficiency in Microsoft Office, particularly Word, Excel and Outlook. • An interest in architecture, engineering or interior design would be beneficial. • Strong verbal and written communication skills. • Ability to work effectively within a team environment. • Strong organisational skills with the ability to multitask and prioritise workload. • Experience is beneficial, but full training will be provided for the right candidate. Benefits • Employee-owned business with annual profit-share bonus and potential future share options. • Merit-based progression opportunities. • Private healthcare, including comprehensive cancer cover after two years of service. • Statutory pension scheme. • Employee Assistance Programme. • Up to 25 days annual leave plus bank holidays. • Loyalty awards at key employment milestones. • Two-week break during the Christmas period. • Opportunities to participate in volunteer days and charity activities. • Regular team-building events throughout the year. • Fully stocked kitchen including weekly fresh fruit deliveries, breakfast and daily snacks.