Position
Retail Sales Advisor – Brewers Decorator Centre, Guildford.
6‑month fixed‑term contract, 40 hours per week, Monday to Friday with Saturdays on rota.
Salary: £28,136 per annum (pro rata) plus company pension and benefits.
About the Role
Provide exceptional service to customers in‑store, assisting with product recommendations, paint mixing, stock management and delivery services. No prior product knowledge is required; excellent customer service skills and a team‑working attitude will be developed through full training.
Responsibilities
* Provide exceptional service to customers in branch.
* Use product knowledge to recommend suitable products.
* Mix paint for customers, process specialist orders, request special stock.
* Develop sales of the company’s product range including wallpaper, paint and fabric.
* Build relationships with customers to identify needs and provide comprehensive service.
* Promote seasonal and special items; merchandize goods in‑store to increase visibility and sales.
* Assist with stock maintenance in the branch.
* Unload deliveries and ensure stock is distributed throughout the store.
Qualifications and Skills
* Exceptional customer service and communication skills.
* Approachable, open, friendly personality.
* Enjoy working in a team yet can work independently.
* Willing to attend training to become a Fire Marshall and/or First Aider if required.
* Keenness to learn, develop skills and progress within the industry.
* Previous retail experience or product knowledge is advantageous but not essential.
Benefits
* Competitive salary.
* 33 days holiday including bank holidays (pro rata). Increasing with service.
* Free life assurance.
* 5% of salary employer contribution to the pension plan (subject to employee contributions).
* Stream – a money management app giving access to a percentage of pay as you earn it.
* Employee Assistance Programme for employees, partners/spouses and dependants.
* Virtual GP service for self and dependent children for unlimited medical advice.
* Medicash – optional funded scheme to claim money back for routine healthcare treatments.
* Brewers Colleague discounts on home improvements.
* Discounts and rewards with selected partners (major high street brands, supermarkets etc).
* Additional financial assistance like Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
* Staff uniform and uniform cleaning tax relief.
* Comprehensive induction programme and ongoing development.
* After a qualifying period, eligible for additional benefits including profit‑related pay, enhanced maternity/paternity pay and holiday home usage in Cornwall or the Lake District.
Additional Information
Our Brewers Decorator Centre on Woodbridge Meadows offers the largest selection of trade and designer paints and decorating sundries in town. The branch opens Monday to Friday 7am‑5pm and Saturday 8am‑5pm. We value diversity and are committed to supporting candidates with neurodiversity or disabilities throughout the application process.
Other job titles associated with this role include Senior Retail Assistant, Retail Senior, Retail Supervisor, Retail Team Leader, Retail Manager, Team Leader, Senior Shop Assistant and Senior Stock Assistant.
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