About the Role
As a GIS & ServiceNow Field Service Management Analyst at Accenture, you will design, configure, and enhance geospatial and fieldservice solutions that support efficient field operations and data-driven decision making. You will collaborate with cross-functional teams to deliver scalable, user-centric solutions leveraging GIS technologies and the ServiceNow platform.
Key Responsibilities
* Configure and support ServiceNow Field Service Management (FSM) capabilities, including work orders, dispatching, mobile workforce, and asset tracking
* Design and implement geospatial solutions using ESRI Arc GIS to visualize and manage location-based data
* Develop and customize interactive web-based map susing Leaflet.js and JavaScript
* Integrate GIS data and services with ServiceNow and other enterprise platforms
* Translate business and operational requirements into functional and technical specifications
* Conduct testing, troubleshooting, and defect resolution across GIS and ServiceNow components
* Collaborate with developers, functional consultants, and business stakeholders to ensure high-quality delivery
Required Qualifications
* minimum 5 years of experience in GIS, web mapping, or enterprise platform implementation
* Hands-on experience with ESRI ArcGIS (Arc GIS Online, ArcGIS Server, or related tools)
* Working knowledge of Leaflet.js and JavaScript-based web mapping development
* Experience configuring or supporting ServiceNow Field Service Management (FSM)
* Understanding of system integrations, APIs, and data flows
* Strong analytical, problem-solving, and communication skills
* Ability to work effectively in a collaborative, fast-paced environment
#J-18808-Ljbffr