Job Title: Benefits Administration Assistant
Salary: £26,556 - £28,764 per annum (pro rata if part-time)
Grade: B
Contract Type: Fixed Term 12 months contract
Working Hours: 37 hours per week - Job share applications are welcomed
About the Department
Thurrock Council Revenue and Benefits Service has an exciting opportunity for an Administrative Assistant to join the team, that plays a key role in delivery of services to the residents of Thurrock.
The Revenue and Benefits team is responsible for the administration of Council Tax, Housing Benefit and Council Tax Support. We are seeking to recruit a forward thinking, highly motivated administration assistant with technical abilities and a desire to learn new skills.
About the Role
As a Benefits Administration Assistant, you will be responsible for:
- The daily administration of Revenue and Benefits documents/emails.
- Scanning and indexing documents onto the Revenues and Benefits Document management system
- Sorting through daily post and ensure timely return of documents to residents
- Capturing evidence provided by email to assist the Benefit team to assess residents eligibility to Benefits
- Replying to emails received externally and ensuring an accurate and timely response.
- To ensure destruction of documents within the specified time frame
This role offers the chance to make a real difference by supporting the affective administration for the Revenues and Benefits teams.
What We're Looking For
We're looking for someone who has:
- Excellent computer skills with a good working knowledge of Microsoft Excel, Office, Word and SharePoint.
- Good written, oral communications and strong interpersonal skills to deal with individuals at various levels and on potentially sensitive matters
- The ability to work independently and as part of a team
- Strong attention to detail and accuracy, well organised and able to prioritise and work to deadlines
Essential qualifications: 5 GCSEs grade 4 and above (A-C) including Maths and English
DBS Check: Basic DBS check required
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
Closing Date (Redeployment Only): 12th February 2026
Closing Date (Internal & External): 8th March 2026
Interview Date: TBC
Additional Information
If you have any questions about the role or interview process, please contact:
Lisa Berrett - Benefits Team Manager
To view the Job Profile and Person Specification, please follow the link below:
Download JD