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Band 3 Facilities Administrator
The closing date is 15 June 2025
The Facilities Department has an exciting opportunity for a Facilities Administrator to join the Facilities team, based at Heartlands Hospital. The successful candidate will be instrumental in producing and completing administrative tasks that will ensure the department operates as productively as possible.
The ideal candidate will have extensive administrative experience, preferably within the NHS and will understand how integral their role is in allowing the departments they serve to run smoothly and efficiently. This post holder will be self-reliant taking a hands-on approach to ensuring that the administrative work is of the highest quality, whilst keeping attendance to a maximum, and their work continually carried out to the highest standard.
Main duties of the job
*To undertake where required typing which may include touch type from audio and/or copy type from written documentation which may include letters, emails, reports and any other correspondence as required
*Create documents / spreadsheets / reports as required using IT Systems
*Use Trust systems to input electronic data as required
*To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries
*Receiving and dealing with telephone enquiries as appropriate
*To maintain diaries as required
*Input and look up data on Trust IT systems in accordance with Trust policy
*Analyse and extract complex data sets from several different sources
*To ensure post is opened daily and dealt with accordingly
*Arrange meetings and appointments as necessary
*To assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work
*Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department
*Photocopying, Scanning and filing letters and documents as required
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
* *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
* *Business Administration NVQ level 3 or equivalent experience in an administrative environment
Experience
* *Experience of dealing with the Public/Customer service experience
* *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
* *Experience of using IT systems
* *Experience of working in a busy environment
* *Experience of working in Healthcare
Additional Criteria
* *Work effectively and flexibly as part of a team to meet the needs of the services
* *Confident in dealing with people at all levels
* *Must be able to demonstrate an understanding of equality and diversity
* *Mature open and flexible approach to work
* *Demonstrates care and compassion
* *Good inter-personal and communication skills.
* *Good organisational skills
* *Team Player
* *Demonstrates reliability, motivation and commitment
* *Ability to travel to multiple sites
* *Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Birmingham NHS Foundation Trust
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