About the role: We are seeking a proactive and experienced Parking Manager to lead the Council’s on-street and off-street parking operations, including the management of our enforcement team.
In this pivotal role, you will ensure parking services contribute to safer roads and improved traffic flow through fair, consistent, and proportionate enforcement.
You will also oversee the appeals process, ensuring decisions are made in a balanced, transparent, and well-reasoned manner.
About you:
Ability to motivate, support, and develop a team of Civil Enforcement Officers.
Strong analytical thinking to assess evidence, legislation, and context when deciding appeals and making fair, balanced and defensible decisions under pressure.
Strong organisational and planning skills for overseeing day-to-day car park operations.
Data-driven approach to monitoring usage, performance, and compliance.
Understanding of relevant parking, traffic management, and civil enforcement laws (e.g.
Traffic Management Act 2004).
* Comfortable dealing with complaints, challenges, or confrontation in a calm and level-headed way.
What you will do:
Manage a team of Enforcement Officers, monitoring performance, wellbeing, training needs, and conduct.
Oversee the operation, maintenance, and safety of all council-owned car parks.
Use data and local intelligence to plan targeted enforcement where it improves safety and traffic flow whilst ensuring parking and traffic restrictions are enforced fairly, consistently, and proportionately
Review challenges, representations, and appeals against Penalty Charge Notices by assessing evidence fairly, applying legislation correctly, and issue balanced, well-reasoned decisions.
5.Manage parking service budgets, including income from car parks and enforcement activity as well as monitor expenditure, forecast income, and ensure financial efficiency.
* Handle enquiries from residents, businesses, visitors, and councillors, resolving any complaints, provide guidance, and promote understanding of parking rules.
There is no DBS Check requirement for this position
Proud member of the Disability Confident employer scheme
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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