The Role
We are seeking a dedicated and experienced Team Leader to join our supported living service. You will play a key role in leading and motivating a team of support workers, ensuring excellent care delivery and compliance with regulatory standards.
Key Responsibilities
* Lead, supervise, and support a team of support staff
* Ensure the delivery of person‑centred care tailored to individual needs
* Oversee care plans, risk assessments, and daily documentation
* Promote independence, choice, and inclusion for service users
* Act as a point of contact for families, professionals, and external agencies
* Ensure compliance with safeguarding, health & safety, and company policies
* Participate in staff training, recruitment, and performance management
* Assist in rota planning and service coordination
Requirements
* Previous experience in a supported living or social care setting
* Proven experience in a leadership or senior support role
* NVQ Level 3 in Health & Social Care (or equivalent) essential
* NVQ Level 5 (or willingness to work towards) desirable
* Strong knowledge of safeguarding and care regulations
* Excellent communication and organisational skills
* Ability to lead by example and inspire a team
* Flexibility to work shifts, including weekends
What We Offer
* Competitive salary – depending on experience and in line with legal requirements
* Ongoing training and career development
* Supportive management team
* Opportunities for progression within the company
* Employee recognition and reward schemes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service (DBS) check to screen for any previous criminal convictions.
Employer Details
Isabellas Homes Ltd – 4 Firs Street, Dudley, West Midlands, DY2 7DN.
EEO Statement
Isabellas Homes is committed to equality and diversity and does not discriminate on any protected characteristic.
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