Availability Window
Our store is open on the following days:
* Sun: 10:00:00 - 16:00:00
* Mon: 10:00:00 - 19:00:00
* Wed: 10:00:00 - 19:00:00
* Fri: 10:00:00 - 19:00:00
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
As a colleague in one of our stores, you will:
* Help to serve our shoppers better every day.
* Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Have the opportunity to progress your career, or find stability and flexibility to suit your lifestyle.
Your responsibilities will include:
* Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
* Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
* Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
* Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
* Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
To be successful in this role, you will:
* Have a passion for delivering great service, greeting customers with a smile, and serving them with pride.
* Be driven and motivated to work in a sales and service environment.
* Be able to adapt to working in a fast-paced, ever-changing environment.
* Have a passion for human connection.
* Be able to build relationships with colleagues to create a team spirit, having fun and celebrating success.
* Be at work on time, well presented and ready to be a brand ambassador.
At Tesco, our vision is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’.
We are committed to diversity, equity and inclusion, and welcome applications from everyone. We are a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
We are proud to be an equal opportunities employer, and our recruitment process is designed to be fair and accessible to all. If you have any specific needs or requirements, please let us know, and we will do our best to accommodate them.
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