IT Asset Co-ordinator
This is an on-site position, based in Chesterfield for an industry leading insurance company.
Role Purpose
The IT Asset Coordinator plays a key role in ensuring the efficient management of hardware assets across their lifecycle. This includes coordinating provisioning, logistics, inventory accuracy, and exception handling to support all joiners, movers, leavers (JML), and break/fix processes. The role ensures that technology assets are available, tracked, and managed efficiently in alignment with internal processes and standards.
Working under the direction of the IT Asset Manager, this role will primarily focus on Hardware & Software Asset Management, using Certero and ServiceNow, ensuring accurate asset data and timely fulfilment of hardware needs.
Key Responsibilities
1. Coordinate the receipt, allocation, dispatch, and recovery of all hardware assets (laptops, desktops, mobile devices, accessories, etc.)
2. Support and maintain accurate asset records in ITSM Tools and HAM/SAM applications.
3. Fulfill EUC (End-User Computing) hardware requests as part of the JML and break/fix processes.
4. Track hardware through its lifecycle, including deployment, return, redeployment, and disposal.
5. Investigate asset discrepancies or missing hardware; follow up on exception reporting.
6. Ensure that asset...