Job Overview
- Oversee the smooth operation of hard and soft services at our Mitie hub office. This site-based role requires excellent communication skills to build relationships with site staff, teams, senior management, and stakeholders. The successful candidate will be a key contact and escalation point for maintenance, reactive works, on-site processes, and issues. A strong focus on health and safety for colleagues, visitors, and contractors is essential.
Main duties
- Assist with access for engineers, contractors, and operatives attending the site to complete maintenance, reactive, quoted, or project works. Review RAMS and issue permits for required works.
- Communicate with team leaders, site staff, stakeholders, and the wider team to ensure everyone is kept informed about specific tasks or changes.
- Support audits, VIP visits, and site walkarounds.
- Complete weekly routine tasks such as fire alarm tests and weekly flushing.
- Review fire and water risk assessments and support in closing remedial actions.
- Audit work completed on site, raising concerns, issues, or requirements for further work to ensure the site remains operational and safe.
- Conduct monthly audits of the site and the safe systems of work.
- Update QHSE boards regularly and communicate any H&S updates or changes across the site.
- Arrange meetings with technical, cleaning, landscaping, and waste teams to discuss open tasks, updates, and expected completion dates.
- Review parking requirements and ensure compliance with processes.
- Support with deliveries to the site.
- Attend and help lead monthly building champion meetings.
- Conduct daily walk-arounds as the first on site to proactively identify potential issues.
- Address challenges or mismanagement to maintain high standards.
What we are looking for
- Hardworking
- Adaptable
- Proactive
- Excellent communicator
- Experience managing hard and soft services
- Willingness to support various tasks
- Passionate about taking responsibility for building success and improvements.
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