Our client a global information technology company are looking for a Head of Compliance Monitoring with previous experience of compliance monitoring for retail investments or pensions. This is a new role which will be at the heart of the growth agenda for the organisation. The role will have a primary focus on leading the delivery of one of the clients core strategic deals, whilst also contributing to the wider development of their financial outsourcing services. You will be required to work on the client site in either London or Reading 2-3 days per week. Responsibilities: Design an annual monitoring plan to ensure all areas covered in frequency as to both regulatory expectations and client requirements Ensure above takes into consideration higher risk areas after discussion with senior management Design (or ensure designed) detailed monitoring programmes across all relevant areas and also ensure when regulations/SOPs change, such programmes are properly updated Liaise with such area as to when convenient and allocate relevant staff to complete (both UK & offshore) Review findings and ensure split between systems issues and actual regulatory breaches (then in line with other colleagues consider if breach so serious needs to be immediately reported to client and/or regulatory authorities) Investigate cause of all breaches & issues, suggest remedial actions and SOP/control enhancement Ensure all above discussed with management and report issued Ensure all follow up actions agreed and appropriately implemented Manage, mentor and train UK team & offshore Team Assist in client visits Mandatory Skills: Previous experience of compliance monitoring (or external or internal audit if also covered regulatory requirements) of retail investments and ideally pensions Previous staff management experience including allocation of resources Desirable Skills & Knowledge: Expert regulatory knowledge and then how regulation applies across relevant business activities and oversight of such Ability to work without supervision and under pressure Efficient and well organised Strong communication skills both written and verbal Credible and assertive manner Discretion, tact and resilience Professional manner with the ability to influence and persuade They must be a skilled communicator and able to deal with a wide variety of internal stakeholders and financial regulator Your Benefits As a Head of Compliance Monitoring, you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.