Join to apply for the eCommerce Manager - Marketplace role at Holland & Barrett
Join to apply for the eCommerce Manager - Marketplace role at Holland & Barrett
Get AI-powered advice on this job and more exclusive features.
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
We have a fantastic opportunity to join us as an eCommerce Manager at Holland & Barrett, managing the growth and expansion of our new marketplace range. The role is responsible for successful supplier relationship management, leveraging data and insights to accelerate our marketplace range and support the wider digital growth strategy.
Key Responsibilities
* Develop and implement a comprehensive strategy to achieve and exceed marketplace growth targets. Analyse market trends, customer behaviour, and the competitive landscape to identify growth opportunities and build out new ranges.
* Manage successful and mutually beneficial relationships with marketplace vendors to leverage trading opportunities such as increased stock breadth and depth, improved speed to site and optimal product listing optimisation, pricing, and advertising.
* Forecast demand and coordinate replenishment strategies to minimise stockouts and build opportunities to sell through excess inventory.
* Leverage data-driven insights to identify and implement continuous improvements to marketplace operations, through monitoring KPIs such as traffic, conversion rates, average order value, and customer growth.
* Work closely with the commercial and digital teams to ensure alignment with category strategies, campaigns and existing ranges, avoiding overlap whilst accelerating our marketplace offering.
* Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences.
Location:
This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. Wesupport flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office.
Key Requirements
* Proven experience in supplier management, ideally within a marketplace environment with clear track record of delivering growth and strong performance.
* Excellent communication and interpersonal skills, demonstrating confidence in negotiation, stakeholder management, industry knowledge and strategic thinking.
* Ability to thrive in a fast-paced environment and remain reactive to market trends and business needs, with proficiency to address challenges and continuously offer new solutions.
* Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles.
* Proficiency in using digital analytics platforms (e.g., Google Analytics, Tableau, Metabase, Content Square) to evaluate performance and implement data-driven improvements.
* Knowledge of content management systems (CMS) and merchandising tools to drive website and app performance
* Expertise in monitoring market trends and competitive activities, translating insights into actionable strategies to maintain market leadership
Our Benefits for this role include, but not limited to:
* H&B Employee Discount - 25%
* Bonus
* Pension company contribution
* 33 Days Holiday per year (Inclusive of bank holidays)
* Private Medical Care
* Exclusive benefits, free advice and savings from a range of retailers and providers
* Electric Car Scheme
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Wellness and Fitness Services
Referrals increase your chances of interviewing at Holland & Barrett by 2x
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 3 months ago
Chertsey, England, United Kingdom 3 days ago
London, England, United Kingdom 2 weeks ago
Orpington, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 5 days ago
London, England, United Kingdom 4 days ago
International Ecommerce Manager, Dr. Barbara Sturm
London, England, United Kingdom 4 days ago
Greater London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
Sidcup, England, United Kingdom 2 hours ago
London, England, United Kingdom 2 weeks ago
Senior E-Commerce Manager - Warner Bros. Studio Tour London, the Making of Harry Potter
Hertfordshire, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr