Permanent | FMCG | Start ASAP We are seeking an experienced Commercial Operations Manager to lead and optimise end-to-end supply chain operations within a fast-paced FMCG environment. This is a senior, hands-on role responsible for delivering best-in-class service, driving operational excellence, and ensuring product availability while controlling cost and waste. The Role Reporting to the Head of Commercial Operations, you will take ownership of supply and demand planning, customer service, stock management, logistics, and supplier performance. You’ll play a critical role in aligning commercial priorities with operational execution, leading a high-performing team and driving continuous improvement across the supply chain. Key Responsibilities Supply & Demand Planning Lead demand planning in collaboration with Commercial and Finance teams Build and maintain accurate forecasts using customer data, promotions, market trends, and historical performance Balance customer service, capacity, cost, and waste Identify supply risks and develop mitigation plans Customer Service & Order Management Oversee daily and weekly customer order processing Maintain order files, delivery calendars, SKU data, and product set-ups Communicate availability, shortages, and delivery risks Support high service levels and OTIF performance Stock Management Own stock strategy across packhouses, production sites, and co-packers ...