Assistant Team Manager - Pensions Administration
Croydon or Birmingham (hybrid working)
We are seeking an experienced Assistant Team Manager to join a growing Pensions Administration team delivering high-quality services to pension scheme clients and members. This role focuses on managing day-to-day administration for a portfolio of schemes (predominantly Defined Benefit), overseeing workloads, ensuring service standards are met, and supporting the development of team members.
Key Responsibilities of the Assistant Team Manager
* Oversee and prioritise administration workloads
* Ensure work meets Service Level Agreements, scheme rules, and legislation
* Review and quality-check team output
* Support, train, and mentor team members
* Attend client and trustee meetings
* Manage ad-hoc projects and identify non-core fee work
* Keep up to date with technical and legislative changes
Skills & Experience of the Assistant Team Manager
* Senior Pensions Administrator or Deputy Team Leader experience
* Strong knowledge of Defined Benefit pension schemes
* Excellent communication and stakeholder management skills
* Proven ability to manage deadlines and multiple priorities
* Experience supervising or developing others
What's on Offer
* Competitive salary and performance-related bonus
* Study support and salary increases for exam success
* Ongoing training and career development
* Supportive, inclusive team environment
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