EMy client is a leading Fintech company within the payments space and is now looking for a Senior Salesforce Administrator to join their CRM and Platform Operations team. In this role, you will be responsible for managing and optimizing our Salesforce environment to support critical business functions across Sales, Operations, and Customer Success
MUST HAVE EXPERIENCE WITH S
You’ll play a key role in ensuring data integrity, process efficiency, and the scalability of our CRM platform as we continue to expand our global FinTech footpri
Key Responsibilities
* tiesLead aspects of user and license management, including provisioning, deactivation, roles, profiles, permissions, public groups, and sharing ru
* Implement and maintain Salesforce configurations, such as Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, custom settings, dashboards, and repo
* Identify and drive opportunities to enhance system efficiency, adopting underutilized Salesforce features and best practi
* Perform regular system maintenance and governance activities, including security reviews, audit preparation, and health checks in compliance with corporate and regulatory standa
* Manage user support requests, providing timely and effective solutions, training, and guidance to internal teams.Promote and monitor user adoption, ensuring Salesforce is leveraged effectively across departme
* Oversee and maintain integrations with third-party platforms (e.g., CloudCall, Conga) and manage vendor relationsh
* Support change management and deployment processes using Salesforce DX (SFDX) and version control via
* Git.Maintain accurate documentation of configurations, processes, and best practices to support scalability and audit readin
Required Skills & Experience
* ience4+ years of Salesforce Administration experience, ideally within FinTech, Financial Services, or another highly regulated, data-driven environ
* ment.Salesforce Administrator Certification required; Advanced Administrator or Platform App Builder certification prefe
* Proven experience with Git version control and Salesforce DX (SFDX) CLI t
* tools.Proficiency in data management and migration tools, such as Data Loader, Workbench, or Salesforce Inspe
* Strong understanding of data security, compliance, and governance principles relevant to the financial se
* Excellent communication and stakeholder management skills, with the ability to translate business requirements into scalable technical solut
* Strong analytical mindset, attention to detail, and the ability to manage multiple priorities within a complex enterprise environ
ment. This is a hybrid role with 3 days on-site and offers a 2 stage interview pr
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