Customer Service Administrator
Salary: £12.71 p/h - Increasing with Progression
Location: Huddersfield
Hours: 9am - 5pm, Monday - Friday (37.5 Hours per Week)
Contract Type: 12 Week Temporary role with a view to being offered a permanent role upon successful trial period
Stafflex are recruiting for a Customer Service Administrator to join a busy, fast-paced office environment in Huddersfield. This is a fantastic opportunity for someone looking to build on strong administrative skills to build into a payroll-focused position over time.
This role will initially focus on supporting customer returns and administration with an opportunity to develop into a specialist payroll position over time.
Key Responsibilities:
Manage customer queries via. phone and email in a professional and efficient manner
Handle the full returns process, liaising with internal teams and customers
Provide accurate information on products, orders and deliveries
Support general administrative duties across the team
Export and manipulate data using Microsoft Excel and internal systems
Maintain accurate records and ensure attention to detail across all tasksSkills & Experience Required
Good working knowledge of Microsoft Excel (Filters, Basic Formulas, Pivot tables)
Previous Experience in a Customer Service/Admin role
Strong communication skills
A professional telephone manner
High-level of attention to detail and organisation
Ability to manage multiple tasks in a fast-paced environment
Confident using computer system and willing to learn new processes
Friendly, approachable and team-orientated manner
Positive attitude and willingness to learn and develop
Reliability and ability to work independently when requiredThis is an ideal opportunity for someone looking for a structured office role with long-term prospects. If you're looking for a clear pathway, this role will offer you stability within a growing environment. Please apply now to be considered