Company description: Khne Nagel (AG & Co.) KG Job description: ? Are you a logistics professional with a knack for planning, problem-solving, and delivering exceptional service? Join our Sea Logistics Intermodal team in Aston, Birmingham. As a Sea Logistics Intermodal Specialist, you will act as the central point of contact for internal customers and suppliers, overseeing delivery planning, maintaining supplier relationships, and ensuring smooth intermodal operations. This role is pivotal in providing top-tier service to customers while managing escalations and ensuring cost-effective logistics solutions. How you create impact Plan and execute deliveries with a focus on cost efficiency, adhering to diverse terms and agreements. Oversee road and rail provider volumes to ensure compliance with contracts. Manage restitution agreements to prevent unrecoverable costs. Monitor and manage automated booking systems and rate jobs in alignment with agreed tariffs. Address non-conformance issues, including delays and rebookings, while maintaining quality standards. Develop and nurture strong relationships with customers, suppliers, and internal teams. Provide evidence and resolve queries related to rates and out-of-scope charges. Drive continuous improvement in intermodal operations. Profile description: What we would like you to bring Strong knowledge of UK container transport operations across road and rail. Proven experience in transport planning or export sea logistics. Solid understanding of UK geography. Excellent written and verbal communication skills Nice to have: Knowledge of TOPs transport planning system We offer: What's in it for you If you would like to become a valued member of our team, we will make sure that youre rewarded for your commitment and expertise. You can join the contributory KuehneNagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.