Job Description We are seeking an enthusiastic and customer-focused Food and Beverage Team Member to join our dynamic team in Manchester. As a vital part of our hospitality organisation, you will play a crucial role in ensuring exceptional guest experiences through high-quality food and beverage service. Provide a warm and personalised welcome to all guests, creating a friendly and inviting atmosphere Maintain high standards of service, contributing to the attainment of the department's qualitative and quantitative targets Develop close relationships with guests to encourage loyalty and enhance guest satisfaction Assist in the preparation and service of food and beverages, ensuring presentation and quality meet our exacting standards Collaborate with kitchen staff to understand menu items and communicate special dietary requirements Maintain a clean and organised work environment, adhering to all health and safety regulations Handle cash and card transactions accurately and efficiently Respond promptly and professionally to guest inquiries and concerns Contribute to the overall success of the team by supporting colleagues and adapting to operational demands