The Role
You will be responsible for the day-to-day coordination and processing of contracts from the field sales team, ensuring excellent customer service, data accuracy on company systems, and achievement of department KPIs. You will also support the field sales team as office-based admin support.
Key Responsibilities and Accountabilities
* Manage and administer the entry of new sales onto AMCS and gains
* Manage and administer the entry of new sales leads into CRM
* Assist the customer services team in processing retention contracts via CRM, liaising with service teams or suppliers as necessary
* Maintain daily communication with the sales team for updates and progress
* Distribute inbound web/phone leads to sales and other teams, ensuring they are logged on CRM
* Liaise with service teams regarding future deliveries each month
* Assist with pending contracts, helping sales to notify existing suppliers for their customers
* Conduct credit checks and verify information integrity
* Follow all department procedures; ensure data is accurately recorded on company systems
* Manage and file all contracts electronically
* Ensure roll-out/cancellation processes are 100% accurate
* Perform ad-hoc tasks assigned by line manager (e.g., pre-invoice checks, credit note process)
General Responsibilities and Activities
* Enter customer details into CRM
* Assist sales team with quoting
* Help complete sales documentation in coordination with sales reps
The Ideal Candidate
* Tenacious, passionate, and positive
* Enjoys teamwork and can work independently
* Willing to work hard and prove themselves
Skills and Experience
* Excellent organization and time management
* Strong administrative skills
* Proficient in Microsoft Office
* Experience working with customers over the phone
* Sales support and customer service experience
* Good written and oral communication skills
* Knowledge of the waste industry/hazardous waste is a plus
Company Info
We prioritize health, safety, and wellbeing. You are responsible for your own and others’ safety and must cooperate with us on safety matters. You will represent the company professionally at all times.
About Us
Join us on the journey…
Over 30 years, Beauparc has grown through acquisitions, now comprising nearly 3000 employees committed to growth and success. We share a vision of safety, sustainability, and innovation, aiming to serve our customers responsibly and sustainably. Our company values strong leadership rooted in integrity, with a focus on environmental practices and customer satisfaction. We believe in talented, passionate people working together for better outcomes. Join us today and be part of our journey.
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