Account Manager (Critical National Infrastructure)
London, UK •
Bristol, UK
Job Description
About Us:
We are the Information Intelligence Group (IIG) of CACI UK, a specialist software consultancy providing new bespoke solutions to solve our customers complex operational problems. As our business continues to grow, we are looking to recruit a new Account Manager to join the Critical National Infrastructure team.
The Opportunity:
The Critical National Infrastructure (CNI) area forms one of our four Business Streams within CACI’s Information Intelligence Group (IIG). Based on our excellent track record and growing market share in adjacent markets such as Defence, National Security and Central Government, we have set ambitious but achievable targets for significant growth. As part of our growth strategy we are looking for an experienced Account Manager to deepen current relationships with our key customer stakeholders and set out a plan to expand into new areas.
Reporting into the CNI Senior Account Director, you will work with a close-knit team dedicated to the CNI long‑standing client base, maintaining positive client relationships and developing new opportunities which support CACI’s growth. You will be working with and supported by a team of Delivery Managers and Technical Leads, who help with the smooth running of our projects and ensuring we are well placed to identify areas of growth, as well as the IIG People Team and Resource function, who ensure that we can rapidly mobilise teams to support the opportunities which are identified.
As the CNI Account Manager you will build on our highly successful business and established relationships within UK Critical National Infrastructure clients and related partners. You will support the growth of CACI’s influence through consultative engagement, maintain stakeholder relationships and broaden CACI’s reputation and footprint within the sector. Responsibilities will include:
* Ownership and management of client relationships (outside of delivery projects) within a defined customer area.
* Building and maintaining strategic relationships with key clients and stakeholders within your customer area.
* Sharing business intelligence about client initiatives and industry trends with the CNI Team.
* Identify and proactively shape new business opportunities with key clients.
* Working closely with the Resourcing and Talent Acquisition teams to identify resources required to deliver successful outcomes.
* Maintaining and accurately forecasting future work and pipeline for your customer area.
* Lead and manage bids, working with SME’s within the business to formulate successful proposals.
* Act as an escalation point for CNI Delivery Leads for issues arising within existing projects and customers.
The Fit:
We are currently interested in speaking with individuals who have relevant Public Sector or Critical National Infrastructure sector experience, either as Account Managers or with transferable skills that would enable them to manage the responsibilities outlined above with appropriate support.
Due to the industries we work in, we require all our team to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years.
We take great pride in taking care of our talent, providing a highly dynamic, inclusive and team‑led environment where everyone can thrive. We value every member of our business, and strive to be a place you’re excited to work. Our market‑leading package of benefits reflects this.
WELLBEING – Free 24/7 counselling helpline and employee assistance programme
WORK YOUR BEST – City‑centre offices across the UK, combined with flexitime and at home working
LEARN & GROW – Assigned Career Coach to holistically guide development
SOCIAL – Get‑togethers throughout the year, from ad hoc socials to the Summer Party in London and annual awaydays
ONSITE ALLOWANCES – expenses for lunch and drinks
CaCI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.
As a Disability Confident employer, we will;
* Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).
* Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.
Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.
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