Travelex Wakefield, England, United Kingdom
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Current job location: Wakefield, England, United Kingdom
2 weeks ago Be among the first 25 applicants
Customer Service Advisor - Asda Travel Money, Wakefield - Part Time
Job Type: Permanent, Part Time
Hours per week: 10 hrs
Salary: £13/hour + On Target Earnings up to 7.5% of base salary
Working Patterns: Flexible shifts between Monday to Sunday, with a monthly or weekly rota.
Benefits
* Discounted insurance packages, health checks, and other health tests.
* Employee wellness programs covering physical, mental, and financial wellbeing.
* Employee discounts via Bravo Benefit.
* Flexible hours, shift patterns, and opportunities for overtime.
* 25 days holiday (pro-rata), plus bank holidays and options to buy/sell days.
* Monthly bonus opportunities based on performance.
* Pension scheme with Scottish Widows.
Role Overview
Support customers with travel money needs, provide excellent service, and promote Travelex products. Engage with customers, process transactions accurately, and adhere to compliance standards.
Requirements
* Numerically proficient, comfortable handling cash and currency conversions.
* Excellent communication skills, friendly, and customer-focused.
* Motivated to succeed and provide outstanding service.
Interview Process
1. Initial screening call with Talent Acquisition or Bureau Manager.
2. Online interview including a numerical and accuracy test.
3. Visit to the bureau for a face-to-face interview and environment tour.
4. Job offer pending successful reference checks.
About Travelex
A leading provider of foreign exchange, founded in 1976, with a global network of stores. Our mission is to simplify access to international money for our customers.
We value diversity and are an equal opportunity employer.
Additional Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Sales and Business Development
* Industries: Financial Services, Consumer Services, Retail
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