Job Description
We are seeking a Key Account Manager (KAM) to join our intermediaries department—a fast‑growing channel managing over £25bn in assets and driving innovation at RBC Brewin Dolphin.
As a KAM, you’ll be at the forefront of expanding our market share by nurturing relationships with National, Network, and Consolidator accounts. Your work will directly fuel our annual targets and strategic initiatives, all while collaborating with a high‑performing team that values progressive thinking and mutual success.
The KAM will champion our valued Northern accounts, driving growth and delivering exceptional service across the region. You will be based within commutable distance to our RBC Brewin Dolphin northern office network, where you’ll be at the heart of our operations, building strong relationships and making a direct impact on client success. This is a regional role with travel requirements, allowing you to engage directly with clients and collaborate with colleagues. Therefore, the flexibility to travel in order to keep you connected across Northern accounts is essential.
RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.
What will you do?
* Strategic Relationship Leadership: Develop and grow key accounts through tailored solutions, ensuring sustainable business inflows and long‑term partnerships.
* Growth Mindset: Develop and deliver strategies for national and network accounts and work with the wider sales team to deliver against RBC Brewin Dolphin’s strategic initiatives across existing and new relationships.
* Governance & Collaboration: Partner with Legal, Compliance, and Intermediaries teams to establish robust frameworks for National, Network, and Consolidator account management.
* Market Influence: Represent RBC Brewin Dolphin at industry events, presenting to advisers and professionals while staying ahead of regulatory and market trends.
* Data‑Driven Growth: Work with our Data Analytics team to maintain relationship databases and share insights that elevate client engagement.
* Cross‑Functional Impact: Collaborate with Marketing, Business Development, and Senior Leadership to align strategies and deliver innovative solutions.
What do you need to succeed?
Must-have
* Strong awareness of the UK Intermediary market.
* Proven sales success in a regional KAM or BDM role, with a track record of exceeding targets and driving business growth.
* Exceptional relationship management skills—ability to build trust, foster long‑term partnerships, and deliver client‑centric solutions.
* Presentation skills and experience presenting to groups of advisers is key.
* Strong communication skills—confident in presenting complex ideas, active listening, and adapting messaging to diverse stakeholders (verbal and written).
* Adaptability and market awareness—experience navigating regulatory changes, industry trends, and evolving client needs.
* Level 4 relevant qualification e.g. CISI, CII or equivalent.
Nice-to-have
* Working towards, or obtained Level 6 qualification.
What is in it for you?
We thrive on the challenge to be our best—progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
* A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.
* Leaders who support your development through coaching and managing opportunities.
* Opportunities to work with the best in the field.
* Ability to make a difference and lasting impact.
* Work in a dynamic, collaborative, progressive, and high‑performing team.
* A world‑class training program in financial services.
Note
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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