Employer: NHS Hertfordshire and West Essex Integrated Care Board
Employer type: NHS
Site: Charter House
Town: Welwyn Garden City
Salary: £46,148 - £52,809 per annum plus 5% fringe allowance
Salary period: Yearly
Closing: 18/05/2025 23:59
Interview date: 30/05/2025
Senior Digital Solutions Developer
NHS AfC: Band 7
Job overview
Applications are invited from experienced developers to work within Hertfordshire, Bedfordshire & Luton ICT Shared Services. HBLICT provides IT support to the NHS organisations which make up Hertfordshire and West Essex ICB, and also Bedfordshire, Luton & Milton Keynes ICB.
The post of Senior Digital Solutions Developer lies within the Digital Development & Automation team who are responsible for supporting the ITSM system (ServiceNow). You will also have responsibility for automating manual processes through the use of Robotic Automation Tools.
The post holder may also be required to travel to sites across the Partnership.
Main duties of the job
The role is designed to build a combination of subject matter expertise and technical skills to support the development of services and solutions within HBLICT.
You will have support, development, and administrative responsibilities for the ITSM system (ServiceNow). You will also be responsible for the development of websites, robotic automation, and mobile applications used within HBL ICT and its Partners.
You will form a vital part of the Digital Development and Automation Team, ensuring the delivery of database management and associated services is maintained and available to customers across Hertfordshire, Bedfordshire, Buckinghamshire, Essex, and Norfolk.
You will provide third-line application and technical support within the Digital Development and Automation team, working with third party vendors/support agencies to progress and resolve issues which cannot be rectified locally.
Person specification
Knowledge, Training and Experience
* Advanced professional IM&T qualification or relevant degree together with relevant extensive practical IT knowledge/experience.
* Experience and knowledge to expert level in the use of ServiceNow.
* Experience in the development of Robotic Automation Processes.
* Strong knowledge of Web Development or deployment tools.
* Experience of Mobile Application Development.
* Understanding of the public sector.
* Experience in a Healthcare environment.
* Knowledge and understanding of SharePoint.
Communication Skills
* Process and present highly complex and confidential data, and interpret and present to non-technical clients.
* Present highly complex, sensitive, or contentious information to both technical and non-technical groups in a clear and understandable way.
Analytical
* Analyse and assess serious complex ICT service problems and introduce corrective measures, based on own judgment and interpretation of available options.
* Understand and interpret a broad range of complex information quickly and make decisions where opinions differ and/or there is no obvious solution.
Planning Skills
* Ability to assess and prioritise a broad range of complex and conflicting activities; manage several work streams with competing deadlines.
* Develop Project Plans to meet new user requirements and negotiate changes to the existing plans with the project sponsors.
Autonomy
* Act on own initiative and work to achieve agreed objectives, working autonomously without reference to Manager.
Information Resources
* Develop in-house database solutions to address users’ requirements in conjunction with sponsors.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns and we are committed to listen and consider all requests.
Unfortunately we are unable to offer certificates of sponsorship, so you'll need to be able to demonstrate your right to work in the UK during the recruitment process.
Employer certification / accreditation badges
Name: Gary Cobden
Job title: Head of Digital Development & Automation
Email address: gary.cobden@nhs.net
Telephone number: 07584 559452
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