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Operations administrator

East Grinstead
Alphadog Recruit
Operations administrator
Posted: 21 July
Offer description

Operations Administrator

An exciting opportunity has opened up for an Operations Administrator to join our team. This full-time position runs Monday to Friday, 9 AM to 5:30 PM, with a competitive salary of up to £25,000, accompanied by an attractive company perks package, including regular social events. The role is available for an immediate start; however, notice periods will be considered.


Roles and Responsibilities:

The Operations Administrator will play a key role in supporting the daily operations and ensuring smooth business processes, including but not limited to:

* Processing and monitoring the progress of orders, including communication with customers, suppliers, and vendors.
* Conducting customer onboarding and credit checks.
* Scanning, managing, and distributing NDAs and contracts.
* Organising and administering corporate events and entertainment functions.
* Coordinating arrangements for visitors to HQ.
* Assisting the Sales team with key administrative tasks, such as building quotes and tracking delivery of customer orders.
* Distributing electronic licences to customers and updating CRM systems accordingly.
* Maintaining accurate and timely updates of work activities in the CRM system.
* Preparing sales department reports for senior management, including tracking customer renewals.
* Providing general sales administration support.
* Overseeing the fulfilment of orders.


Required Characteristics and Skills:

The ideal candidate will exhibit the following traits:

* Exceptional attention to detail.
* A commercially-minded individual with sales knowledge (preferred).
* A results-driven, reliable, and hardworking ethos.
* Flexibility, particularly around end-of-month, quarter, or year deadlines.
* The ability to thrive under pressure and meet tight deadlines.


Benefits:

We offer an extensive benefits package that includes:

* 23 days of annual leave plus bank holidays.
* Wellbeing allowance to support personal health.
* Employee of the Quarter recognition award.
* Quarterly company bonus programme.
* An additional day off for your birthday.
* Contribution to the Company Pension Scheme.


Reporting Line:

The Operations Administrator will report directly to the Operations & HR Executive.

If you're a proactive individual with a knack for organisation and a desire to make an impact, we’d love to hear from you!

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