We are seeking a proactive and highly organized WIP Coordinator to join our client maintenance operations team in Billericay.
This is a key role responsible for ensuring all planned and reactive maintenance tasks are accurately tracked, updated, and completed within agreed timeframes. You will play a vital part in improving workflow efficiency, supporting engineers, and maintaining accurate records for operational and financial reporting.
Key Responsibilities
* Maintain and update the Work in Progress (WIP) register for all planned and reactive maintenance jobs.
* Track job progression from scheduling to completion, ensuring engineers and contractors meet SLAs.
* Liaise daily with engineers, supervisors, and subcontractors to obtain status updates.
* Prioritise and coordinate outstanding works to support the scheduling and dispatch teams.
* Ensure all job sheets, compliance documentation, permits, and remedial reports are completed before closing tasks.
* Support month-end processes by validating WIP data and preparing reports for invoicing.
* Maintain accurate records within the CAFM system and support data audits.
* Escalate delays, risks, or repeat issues to management for intervention.
About You
* Experience within the maintenance, FM, engineering, or repairs industry (helpdesk, scheduling, coordination, or administration roles beneficial).
* Strong organisational skills with excellent attention to detail.
* Confident communicator able to work effectively with engineers, contractors, and internal teams.
* Proficient in Microsoft Office, particularly Excel.
* Experience using CAFM systems is desirable.
* Ability to work under pressure and manage multiple priorities.
What We Offer
* Competitive salary and benefits package
* Supportive and collaborative team
* Opportunities for career development within the maintenance and FM sector
* A role where you directly contribute to service delivery performance and compliance