Manpower are currently seeking an interim Senior Account Manager (FMCG) to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment.
The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end of December 2026 with strong possibility of extension, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying £61,600 – £77,000 per annum, pro rata, depending upon experience.
The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.
The Magnum Ice Cream Company (formerly part of Unilever) is now a standalone EUR 7.9 billion publicly listed business focused on growth, innovation and creating extraordinary ice cream experiences.
JOB PURPOSE
This is an exciting opportunity to join the UK&I Ice Cream customer team, supporting one of the largest ice cream markets in Europe across Retail, Out-of-Home and D-COMM channels. The role sits within the In-Home Customer Development team, managing over 70% of the total business.
The Controller will be the first point of contact for customers, responsible for end-to-end customer execution, OMNI channel performance, and building strong standalone customer relationships during and beyond the de-merger process.
KEY RESPONSIBILITIES
* Build strong and sustainable customer relationships
* Develop and execute customer business plans delivering growth, market share and profitability
* Manage day-to-day contact with customer buyers, supply chain, shopper marketing and internal commercial/brand teams
* Negotiate trade terms, funding and agreements in line with company strategy
* Manage customer events including product launches, pricing changes and trade term resolutions
* Develop strategic customer business plans alongside Category Managers and Shopper Marketing
* Deliver integrated category promotional plans and sell plans into customers
* Manage promotional and non-promotional customer investment, ensuring agreements are documented correctly
* Work with Commercial Executives to complete promotional administration
* Support new product launches including customer sell-in and sample management
* Ensure effective in-store activation of promotions and range reviews
* Manage customer P&L, investments, accruals and pricing
* Monitor in-month performance versus forecast with Customer Business Managers and Customer Operations
* Ensure compliance with agreed trade terms and resolve breaches where required
* Deliver turnover and Business Building Terms targets
* Support S&OP forecasting, business planning, sales updates, in-store tracking and price claim management
* Manage customer administration including pricing, rebates, promo proposals, contracts and trade terms
SKILLS, EXPERIENCE & QUALIFICATIONS
* Previous customer/account management experience within a CAM role with strong commercial experience with P&L management
* Strong commercial acumen and ownership of account performance. Must have a good grip of P&L.
* Ability to manage commercial and promotional plans
* Strong communication skills and the ability to quickly build rapport internally and externally
* Strategic thinking and a forward-looking, visionary mindset
* The successful candidate will take ownership of the account, including planning and execution, with some administrative support available.
#J-18808-Ljbffr