Details
Reference number
421224
Salary
£29,525
National: £29.525
London: £33,864
In addition to the above salary, the Yeading (London) location offers a £4,000 per annum London weighting allowance.
GBP
Job grade
Executive Officer
Contract type
Permanent
Business area
DVSA - Enforcement
Type of role
Business Management and Improvement
Logistics
Operational Delivery
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
1
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Avonmouth, Birmingham, Bristol, Chadderton, Gillingham (Kent), Glasgow, London, Newcastle-upon-Tyne, Nottingham, Swansea, Wrexham.
When submitting your application, you will be asked to select up to three location preferences. When making your selection, please note from the list:
* Birmingham represents Garretts Green.
* London represents Yeading.
* Glasgow represents Bishopbriggs.
About the job
Job summary
Are you someone who enjoys working collaboratively with varied stakeholders and business areas?
Would you like the opportunity to be at the centre of an exciting and evolving Enforcement team?
If so, we are looking to recruit an Earned Recognition Examiner to join us at the Driver and Vehicle Standards Agency (DVSA) and we'd love to hear from you
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.
We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
We're working hard to:
* Make roads safer.
* Improve services for our customers.
* Make road transport greener and healthier.
* Harness the potential of technology and data.
* Grow and level up the economy.
Joining our department comes with many benefits, including:
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday
* Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below
Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers
Job description
The Earned Recognition team is a small team of enforcement professionals who provide vital support in achieving DVSA's aims to provide safer driving, safer roads and safer journeys.
This exciting role involves liaising with a range of key stakeholders and assessing compliance levels through conducting analysis of data, detailing driver's hours and maintenance system performance indicators. You will be required to make robust decisions and recommendations and support colleagues where necessary.
The team is responsible for conducting a range of duties to ensure that accurate and thorough assessments are completed regarding performance indicators, applications, audit reports and other data streams. You will play a key part in the ongoing development of the Earned Recognition scheme with a good knowledge and understanding of I.T. systems and audit standards.
Responsibilities include, but are not limited to
* Investigating prohibitions and notices that have been issued within the business e.g. Driver's hours or Tachograph offences, gathering evidence from internal and external sources when required to evaluate the notices.
* Assist with the management of the Earned Recognition Scheme mailbox, including replies to customer facing enquiries, process of accident or incident reports and Key Performance Indicators.
* Analysis of data and information provided by operators in regard to the Earned Recognition (ER) scheme, to assess initial application data, monitor KPI data on a regular basis, and to liaise with relevant operators to agree required actions, conduct DBA, or other supportive actions.
* Assess current forms, guides and information provided internally and externally, giving feedback on how these could be improved or become more user friendly.
* Working collaboratively with team members to assess cases received into the ER team and to reach decisions for further actions, including intel or cases submitted in a Case Review Meeting (CRM) forum.
* Good relationship management with internal and external stakeholders including (Traffic Commissioners, Operators, Authorised Audit Providers, Approved I.T. Suppliers, Members of the Public, Training Providers, Trade Associations and Contract holders)
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
For further information on the role, please read the role profile attached.Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Person specification
Required experience:
To succeed in this role, you will have the following;
* The ability to conduct analysis of data, and systems assessments to accurately review and assess levels of compliance.
* Be able to make decisions and recommendations based on evidence, enabling appropriate types of follow up actions to be made.
* To develop and maintain good relationships with a range of internal and external stakeholders / customers, to achieve required tasks.
* Excellent oral and written communication skills, including handling challenging conversations.
* Ability to probe for further information and to pay particular attention to detail.
* To be a valuable team member, as well as the ability to work alone effectively, willing to attend events to speak about Enforcement, DVSA and the Earned Recognition Scheme.
* Good knowledge of the transport industry and/or a law enforcement role.
Additional Information
Working hours, office attendance and travel requirements
Full time roles consist of 37 hours per week.
Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least 35 hours per week.
This role can be based in Avonmouth, Bristol, Chadderton, Dartford, Mitcham, Newcastle-upon-Tyne, Nottingham, Swansea, Wakefield, Wrexham. Your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work.
Our current expectation is that you will spend a minimum 40% of your time at your base location. Visits to other DVSA sites or work locations count towards the 40%. Please be aware there is a Civil Service wide expectation to increase office attendance to 60% and we are working on our implementation plan.
This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (Avonmouth, Bristol, Chadderton, Dartford, Mitcham, Newcastle-upon-Tyne, Nottingham, Swansea, Wakefield, Wrexham) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.
You will be required to travel to various DVSA and other locations from time to time, which may on occasion require overnight stays. This is estimated at two to three times a month with overnight stays estimated at once every 3 months.
Licences
To be eligible for this role you must hold a current full Category B driving licence.
Behaviours
We'll assess you against these behaviours during the selection process:
* Making Effective Decisions
* Communicating and Influencing
* Working Together
* Managing a Quality Service
Benefits
* Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.
Find out more about the benefits of working at DfT and its agencies .
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.
The selection process for this role will be:
Stage 1: Sift of CV and personal statement
Stage 2: Interview
You must be successful at each stage to progress to the next stage.
Stage 1: Sift
At sift, you will be assessed against the following Success Profile elements:
Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (1,000-word count).
Please provide evidence of your Experience of the following:
* Your experience of having developed and maintained good relationships with a range of internal and external stakeholders or customers, to achieve required tasks.
* Your experience of when you have had to probe for further information and to pay attention to detail.
* Your experience of working as part of a team, as well as when you have had to work alone effectively.
* Your experience in a law enforcement role or knowledge of the transport industry.
The sift will take place week commencing 26/08/2025.
Stage 2: Interview
At interview stage, you will be assessed against the following Success Profile elements:
* Behaviours – Making Effective Decisions, Managing a Quality Service, Communicating & Influencing and Working Together
* Strengths
The interviews will take place week commencing 10/09/25.
This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.
You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site .
Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.
Further information on the selection process
Feedback on your application can only be provided if you attend an interview or assessment.
We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.
During your application, you should indicate which location(s) you wish to be considered for and, if successful, you will be placed on an individual list of candidates for each location. Candidates will be held on that list and drawn from it in merit order. We advise you to carefully consider which locations you wish to be considered for. If you decline an offer for a location you have expressed a preference in or have expressed an interest in more than one location and accept an offer, you will be withdrawn from any lists you may be held on. We may also offer candidates a location that they have not expressed a preference for where we have the requirement to do so but this will again be done on the basis of your place in the overall merit order and, in this event, you will not be removed from the list if you decline.
AI Tools and Platforms
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our for more information on appropriate and inappropriate use.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you're deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.
Document Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email for assistance.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Pre-employment Checking
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : Philip Breen
* Email :
Recruitment team
* Email :
Further information
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email:
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here