About The Role
We are actively building diverse teams and welcome applications from everyone.
Role: Software Commercial Support
Location: Bracknell (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: £35,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid‑for volunteering days a year
Hours: 9.00 am – 5.30 pm, Monday – Friday
Interview Process: 2-stage process
Why SCC?
* An inclusive workplace
* Excellent package: solid basic and company benefits
* Hybrid working & core hours in line with role requirements
* Career development and life‑long learning opportunities
* Opportunity to join Europe's largest privately‑owned IT Company
Role purpose:
As a Software Commercial Support professional, you’ll play a critical role in supporting our Software Sales Specialists by managing quotes, software renewals, coordinating with vendors, assisting in customer communication, and ensuring deals are placed accurately, on time and efficiently.
This role is ideal for someone detail‑oriented, organised, and eager to learn about software sales, commercial operations and procurement in the IT industry.
Key responsibilities:
* Manage the creation and coordination of software quotes and renewals across multiple vendors (e.g. IBM, Veeam, RedHat).
* Ensure accuracy and completeness of sales documentation to enable timely and compliant deal placement.
* Support Software Sales Specialists with day‑to‑day operational and commercial tasks.
* Liaise with vendors and internal stakeholders for pricing, renewals, product info, and deal‑related enquiries.
* Assist with light customer interactions around quotes, order processing, and follow‑ups.
* Maintain accurate records and pricing within Dynamics 365 and other sales tools.
* Ensure all required documents are in place for smooth deal processing.
* Contribute to continuous improvement of quoting and deal support processes.
Skills and experience:
We’re looking for someone who:
* Has experience in sales support, quoting, commercial admin, software renewals or deal coordination within IT and Software.
* Is confident working with internal teams, customers, and vendors.
* Has excellent attention to detail and a methodical approach.
* Communicates clearly and professionally.
* Can manage multiple priorities in a fast‑paced environment.
* Is proactive, organised, and takes ownership of their work.
* Has good IT skills (Excel, Outlook, Dynamics 365 or similar CRM/ERP tools).
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non‑membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
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