We are seeking experienced Concierge's to work at a luxury residential development within South West London.
This is a full time vacancy (5 on 2 off) working 8 hrs per shift starting at either 7am or 1:30pm.
Starting salary will be up to £33,500 per annum depending on experience.
What are we looking for in a Concierge?
* Experience as a residential concierge is desirable but not essential. We are seeking somebody with great customer service experience, ideally from a residential or hospitality background, but we are open to other areas of experience.
* Customer service orientated.
* Resourceful.
* Can-do attitude.
* Able to multitask.
* Good command of English both written and verbal.
* Able to work independently.
* Able to deal sensitively and effectively with complaints.
* Meticulous in your approach to safety, tracking, inspecting, monitoring, auditing, reviewing, recording, and learning.
What will you be doing as a Concierge?
* Provide front of house facilities and services to our residents.
* Ensure all communal areas and other aspects of the development are presentable to the highest standards.
* Distribute post and parcels to residents - processing and handling parcels.
* Effective positive liaison with residents, addressing queries and concerns in a timely manner.
* Regular site inspections and reporting notable matters to the Development Manager so that work orders can be raised where necessary.
* Investigate issues that arise within the development, this can be from leaks to fire alarms or bike theft. These reports must be documented within the handover log.
* In conjunction with the development manager, monitoring and supervising contractors carrying out works on and around the development.
* Check corridors/ main lobby/ any communal areas during building walkabouts and report anything that will be relevant/ crucial for the cleaning operatives to address.
What's in it for you?
* A competitive salary
* Fantastic working culture in a luxury environment
* Genuine career progression potential
* Opportunity to work with a leading company