Job summary
Are you an experienced analyst? Do you think you could influence future services for our patients? Would you like to work for an outstanding trust? If so, come and be a part of our team. We need you!
Interview date
22nd January 2024
Main duties of the job
The postholder will be responsible for working across health and social care data in jointly commissioned or delivered areas. They will lead on developing and delivering reporting in the form of dashboards via Microsoft PowerPoint or Excel, as well as providing analysis and expert advice for key work areas within NHS statutory timetables. Key to meeting these challenges is database interrogation using SQL, as well as the ability to scope, produce and present these analyses to key stakeholders, senior managers, and clinicians. Data interpretation and communication will be pivotal to being successful in this role.
Key duties
* Analyse performance, benchmarking, capacity, and demand data to identify areas for improvement.
* Perform complex statistical data, process and business analysis producing sophisticated models, analytics and forecasts using statistical models, methods, and processes.
* Provide analysis, interpretation, and communication of highly complex data to colleagues to support decision‑making, including needs analysis, evaluation and analysis of health outcomes, contract planning and monitoring, and performance (including clinical quality standards and patient experience).
* Produce and review regular weekly and monthly performance reports and disseminate to key contacts. Provide advice and support to staff to aid interpretation of the reports and alerts to key managers with regards to anomalies and adverse variances.
* Support colleagues to design and deliver approaches to capacity and demand assessment and modelling. Assess the impact of referral trends / patterns, complexity changes and service re‑design on patient flow and RTT.
* Build strong working relationships with Directorate Managers, Clinicians, and other stakeholders to ensure information is at the forefront of all business decisions, acting as a catalyst within the Trust to develop a business intelligence culture by providing advice, guidance and general support on information management and data quality issues.
* Work closely with colleagues in IT, Finance and HR to help shape and deliver effective solutions.
* Develop and deliver reports and presentations summarising analysis and communicating this to colleagues at all levels and through a variety of formats including presentations within Care Group meetings such as Finance and Performance Committee, Team to Team, CIP Council, Directorate Meetings, and individual specialty meetings.
* Monitor and measure the benefits seen from the projects and feed good practice back to the wider organisation.
* Undertake on‑ground audits to verify data and ensure that this information is fed through to the information department and to inform any developments.
* Utilise traditional data and wider resources including published literature, reports and locally held data sets to provide bespoke analysis and insight in support of improvement work.
* Design approaches to data collection and analysis to support strategic and project‑level decision making.
* Ensure that all interdependencies are taken into account in any projects (e.g., that diagnostic, pharmacy, pathology and any other interdependent department are fully consulted and kept informed of the status of the project).
* Plan for and support deployment / implementation of key service changes considering culture adaptation for successful delivery and embedding of changes.
* Analyse process, data, and other variables to establish root cause.
* Perform cost / benefit analysis.
* Develop and maintain relationships with internal stakeholders and suppliers.
* Excellent influencing and negotiating skills.
Clinical & Professional Responsibilities
* Proactively support information provision to address the evolving information needs arising from new strategies and guidance.
* Advise on changes to national data sets or definitions and recording of patient information to communicate such changes to senior staff, so that appropriate action can be taken.
* Ensure data is available to meet clinical governance requirements.
* Ensure confidentiality of patient data at all times, by awareness and compliance with existing legislation and good practice, for example Data Protection Act 1998; Caldicott principles and recommendations; local policies and procedures.
* Whilst the post holder will not have direct involvement in the clinical care of patients, the role is fundamental to the clinical safety of patient pathways, designed to plan and facilitate the care of patients.
Administrative Responsibilities
* Ensure specification documentation is kept fully up to date and signed off.
* Ensure all coding is documented.
* Assist with the upkeep of records relating to staff trained across the organisation.
Teaching & Training Responsibilities
* Mentoring and support to project leads, including but not limited to, technical analysis project management advice and identification of project benefits where appropriate.
* Provide technical guidance to other analysts within Information team.
Line Management / Supervisory Responsibilities
* Plan the workload of the team, with set timescales for delivery of each work package.
* Be responsible for all human resource issues relating to the data intelligence staff, including appraisals, recruitment and selection, disciplinary and sickness absence management.
* Ensure that all Business Intelligence staff have adequate induction and training provision.
Financial & Physical Resource Responsibilities
* Work closely with Finance colleagues to align financial and activity information appropriately in support of the Trusts business principals.
Planning & Organisational Responsibilities
* Organise own work effectively and work on own initiative to identify areas of improvement across the organisation.
* Prepare detailed work plans for project scoping and implementation including the analysis of cross project dependencies and intra‑project dependencies.
* Carry out all tasks identified in the relevant project implementation plans.
* Have a methodical approach to their work, with an attention to detail.
* Work with sometimes limited information.
Person Specification – Qualifications Essential
* GCSEs (A–C) in Maths and English and/or equivalent qualification and/or equivalent experience.
* Educated to degree level in numerate subject and/or equivalent qualification and/or equivalent experience.
Knowledge & Experience Essential
* Significant experience working in a highly analytical environment.
* Experience of planning, organising workload to meet deadlines.
* Practical experience of managing and coordinating multiple projects/large pieces of work, with an understanding of project management methodology.
* Demonstrable ability to transfer skills to others and communicate effectively with stakeholders.
Desirable
* NHS experience working with health‑related data and processes.
* Staff management / supervisory experience.
Skills Essential
* Proficient in statistical data analysis, including but not limited to regression, correlation, analysis of variance and means, hypothesis testing and statistical process control.
* Advanced MS‑Office skills especially Excel and PowerPoint.
* Demonstrable ability to communicate through effective report writing and presentational skills.
* Problem solving; analytical techniques and interpretation of data.
* Ability to work under pressure and produce high quality work to tight deadlines.
* Strong interpersonal team working and facilitation skills.
* Knowledge and use of Key Performance Indicators for project focus.
Other Essential
* Ability to travel off site by own vehicle / or assisted driver when required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Mersey and West Lancashire Teaching Hospitals NHS Trust
Address: Knowsley Community College, Huyton, L36 3SD
Website: https://www.merseywestlancs.nhs.uk/
Job details
* Job locations: Knowsley Community College, Huyton, L36 3SD
* Band: Band 7
* Salary: £43,742 to £50,056 a year per annum
* Contract: Permanent
* Working pattern: Full‑time
* Reference number: 409-5851653
* Date posted: 15 December 2023
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