About Us:
Founded on the grounds of innovation – iXceed Solutions, is an ISO certified, leader in Talent and Digital recruitment solutions, serving fortune 100 companies globally. We have many global accolades to our credit – UK Enterprise Awards - HR Tech Startup of the year- Europe - 2022, UK IT Awards - Leading Talent & Digital Solutions of the Year 2022, Titan Awards- Entrepreneur of the Year -2023, Asia fastest growing HR tech companies in 2023, Iconic Brand of the Year in Staffing & Recruitment 2023, Top 4 The Most prominent Talent solutions firm to work with in 2024, Hottest HR Tech Startup by Business World, The Greatest Brands & Leaders Asia & GCC -2020 -2021 by AsiaOne and many more.
Website : www.ixceed-solutions.com
LinkedIn URL : https://www.linkedin.com/company/ixceed-solutions
Job Title: Field Support Engineer
Location: Lurgan, North Ireland
Type of Contract - 6+ Months (InsideIR-35)
Roles and Responsibilities:
* Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment
* Assist site with hardware/ desk/ office/ boardroom setup as requested
* Execute supported directed tasks for network or server support on-site by escalations teams.
* Provide first level troubleshooting and support for Applications
* Capture, store and update in-scope site information.
* EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging.
* Mobile devices (phone/tablets) set-up, deployment, collection.
* Software/Application Installation (Country/Site specific).
* Basic Printing. Network and server troubleshooting support).
* Provide New Hire Induction.
* Manage local end user asset inventory and life cycle of assets.
* Provide first level support for meeting room devices (VC devices, projectors, displays etc.,)
* Provide first level support for warehouse devices (RF Equipment’s, voice equipment’s,
* Vehicle mounted units, label/thermal printers etc.,)
* Maintain onsite inventory of supported device