Advert We’re looking for an experienced ICT Technician to join us. As a key member of a busy, customer-facing team, you’ll help to ensure an efficient response to ICT incidents, problems and service requests. Working with colleagues you will provide telephone and face to face support to our ICT Business customers. You’ll need to be highly skilled communicator with excellent interpersonal skills and be experienced in dealing with a wide range of people. You’ll have strong organisational skills along with the ability to work calmly and effectively under pressure and manage your workload meet tight deadlines. You should have previous experience of working in an ICT support role along with an extensive working knowledge of Windows operating systems and desktop support. Experience of Microsoft Intune and SCCM would be an advantage. This post is subject to a Level 1 Disclosure Check. For details of our employment policies and terms and conditions, please visit our Council Careers page https://eastrenfrewshire.gov.uk/careers East Renfrewshire Council has launched a new 15-year Community Planning Partnership vision called ‘A Place to Grow’. Please follow this link https://eastrenfrewshire.gov.uk/placetogrow to watch a video and read our full plan which sets out our shared hopes and aspirations between now and 2040 so that East Renfrewshire is a place where everyone can flourish, thrive and grow. Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. Further information can be found here: https://www.gov.uk/prove-right-to-work Please note - East Renfrewshire Council does not provide Visa sponsorship. References – during your application form completion you must provide details of a minimum of 2 referees, 1 of which should be your most recent or current employer. It is also a requirement that the referees are your previous/current managers and are not the details of work colleagues operating at the same level as you or personal referees. Please note only work email addresses for referees will be accepted. Please contact hrdirect@eastrenfrewshire.gov.uk with any questions. Additional Information Please click on the attachments below for full details of this post.