Job Description
Join RUHX – Be part of something extra extraordinary.
At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.
We are looking for an experienced Legacy and Tribute Manager who will be responsible for generating around £1.4 million annually through compassionate and professional management of Gifts in Wills and Tribute Giving. You will lead, shape and deliver RUHX’s Legacy & Tribute Programme—one of our most impactful income streams that enables supporters to honour exceptional care given at the RUH.
We’re looking for an experienced legacy fundraising professional with a strong track record in generating income through Gifts in Wills, creating inspiring marketing campaigns, and managing complex legacy administration with confidence and accuracy. You will bring proven expertise in handling sensitive donor relationships, working with solicitors and executors, and navigating legal processes with minimal guidance.
Main duties of the job
We need someone highly skilled, emotionally resilient, and able to lead a busy programme while delivering outstanding stewardship rooted in compassion.
This is your chance to help create extra extraordinary healthcare for everyone—by giving supporters a meaningful way to express gratitude, honour loved ones and create a legacy that lasts.
No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community. You will have a varied role which involves managing a wide range of duties and tasks including.
You will:
* Lead legacy marketing, stewardship and administration with confidence and integrity
* Support bereaved families and grateful patients with empathy and professionalism
* Build strong relationships with local solicitors, legal partners and clinical teams
* Manage a wide and varied caseload of legacies with accuracy and legal competency
* Deliver marketing and supporter engagement activity that inspires long-term giving
* Drive forward RUHX’s Grateful Patient Strategy through legacy and tribute pathways
This is a role where compassion meets strategy—where technical knowledge of legacy administration and marketing is combined with meaningful relationship-building.