12 months FTC. Workplace Technology is a pivotal department within ITV, they provide us with all the tools to do our jobs efficiently and successfully. The department is forever innovating to ensure that ITV employees have the best systems and tools available. We are seeking an experienced Engineer to join this innovative team. The role will require you to work collaboratively with other Workplace Technology teams and the Head of Workplace Technology to promote core technologies, share learnings and support the delivery of the Workplace Technology strategy and roadmap items. As an integral member of the Workplace Identity Team, the Identity Okta Engineer is a key facilitator in the delivery of ITV's Identity & Access Management Strategy.
Responsibilities
* Administration of the Identity services including Okta and an in-house Joiners, Movers, Leavers (JML) automated account management system.
* Continued maintenance of SSO integrations for the tools that deliver Identity to ITV, including Okta, Active Directory, Google Workspace, Oracle Fusion and in-house JML systems.
* Ongoing integration of applications to use SSO with Okta, including liaising with application owners to gather requirements and develop integration approaches.
* Assist the identification, analysis, and resolution of system design weaknesses.
* Troubleshoot and manage the resolution of issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions.
* Troubleshoots, supports and resolves system incidents, problems and changes, as required.
* Determine and recommend the most appropriate response to complex problems, issues and/or defects by assessing impact and prioritisation.
* Ensure the maintenance, patching, operating, and monitoring of IAM systems are in place and completed.
* Work closely with operational teams, Cyber Security and Application Owners with provisioning workflows and the operational management and roadmap development of all Identity services.
* Provide technical expertise and work with the business to drive process improvements through automation.
* Identify strategic opportunities for improvement of Identity Management based on industry trends, best practices and business needs.
* Create and maintain comprehensive documentation for configuration, processes, and procedures.
* Participate in projects related to upgrades, migrations, consolidations, and new technology implementations.
Qualifications
* Bachelor degree in Computer Science, or equivalent technical discipline or demonstrable experience in 2nd line support
* Okta Certification (required)
* Microsoft Active Directory Certification (desirable)
* Microsoft Entra ID/Azure AD Certification (desirable)
* CyberArk Qualifications (desirable)
* Understanding of DNS and SSL Certificates
* Understanding of SaaS
* Understanding of Single Sign On and its benefits
* Awareness of Active Directory or similar Directory Structure
* Awareness of Entra ID (Azure AD)
* Understanding of SSL Certificates and their permutations
* PowerShell
* Awareness of Okta security best practices
* Privileged Access Management experience is desirable
* Highly motivated and enthusiastic
* Flexible working with a range of options
Benefits
* Generous holiday allowance, plus you can buy more
* Annual bonus opportunity
* Competitive pension contribution
* Save as you earn - with an opportunity to buy ITV shares
* Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life
More about our benefitsTech, Data & Product team Behind every famous face, every programme, every channel is one of our market-leading technology teams. Discover more about the teams that are building products that millions of people use. Find out moreWhat is the magic of ITV? It starts with a simple love of television. Watching it, creating it, talking about it. Whether it's daytime or primetime, for downtime or anytime. We're inspired by our audiences. Who helps shape what we make. Standing shoulder to shoulder with them. Because what matters to them, matters to us. Starting conversations. Winning hearts. Changing minds and sometimes even society itself. Big or small, what we make makes an impact.
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