A leading provider of executive education is looking for a Client Relationship Manager (CRM) to deliver high-impact learning experiences for their clients. The successful candidate will be responsible for developing and maintaining strong client relationships, driving account growth, and identifying opportunities to expand business with existing clients. The role will oversee project management, programme delivery, and budget management to ensure high-quality, on-time, and on-budget solutions. This role involves national and international engagement to represent the organisation and its learning solutions to current and potential clients.
Key responsibilities
1. Grow assigned client accounts through repeat business and identifying new opportunities
2. Build and maintain strong, trusted client relationships through a deep understanding of client needs and delivery of high-quality, relevant solutions
3. Lead the design and customisation of Executive Education programmes, ensuring alignment with client objectives and institutional standards
4. Apply professional project management tools and methods to ensure projects are delivered on time, within scope, and to budget
5. Communicate project progress, risks, and outcomes clearly to stakeholders
6. Introduce innovation in learning design, delivery formats, and digital solutions across face-to-face, virtual, and online programmes
7. O...