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Aftersales manager

Sefton
Chapelhouse Motor Group
Aftersales manager
€39,000 a year
Posted: 21h ago
Offer description

Location: Southport Salary: £38,000 - £40,000 a year Closing date: Friday 17 April 2026

Chapelhouse is a leading motor retailing group that has been in business for 35 years, with 10 branches across the North West specialising in MG, Suzuki and our new brands Omoda and Jaecoo.

This year we have been shortlisted for 'Employer of the Year', 'Customer Care Award' and 'Diversity, Equality and Inclusion Award' by theMotor Trader Awards and we are now looking for an enthusiastic Service Advisor to join our team.

As a company we offer a wide range ofindustry-leading benefitsfor our dedicated staff to ensure they have a good work-life balance and are well rewarded for their hard work.


Full Job Description

We are looking for an enthusiastic and results-drivenService Managerto join our team inSouthport. This role is responsible for the efficient and profitable operation of the service department while delivering an excellent customer experience.


What We Offer

* Up to34 days paid leaveper year
* Company car
* Commission
* Employee of the Month scheme (including holidays to the company apartment)
* Company sick pay
* Confidential Wellness Support & Medicash
* Brand and manufacturer training with paid accreditation
* Company pension, employee discount, referral scheme


Key Responsibilities

* Achieve service departmentbudget and customer service targets
* Ensure accuratejob costing and invoicing
* Control parts and materials to ensure profitability
* Improve customer satisfaction and retention
* Manage and develop a team of Service Advisors, Technicians, and Parts Advisors
* Work closely with brand partners and meet brand standards


Requirements

* Experience in theretail motor trade
* Strong technical knowledge of a service department
* Excellent communication and customer service skills
* Previous Service Manager or leadership experience
* Knowledge of vehicle and consumer legislation
* Technical or engineering qualifications


Experience:

* Motor Trade: 2 years (required)
* Driving Licence (required)
* Right to work in the UK required

We reserve the right to close this vacancy early.If this sounds like the right opportunity for you,we'd love to hear from you - apply today.

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