Location: Berkshire & Oxfordshire
Hours: 40 per week, Monday–Friday
Salary: Up to £38,000 per annum (DOE) + company car
We’re looking for an experienced and driven Cleaning Account Manager to join our thriving Berkshire & Oxfordshire cleaning division, managing a portfolio of prestigious corporate sites. Following a series of new business wins across Reading and Oxford, this is an exciting opportunity to make a real impact within a growing organisation.
In this varied role, you’ll lead and inspire a team of cleaning operatives, ensuring exceptional standards of service while fostering a supportive team culture. With no two days alike, your ability to build strong relationships, solve problems, and deliver results will be central to your success.
Key Responsibilities
* Build and maintain excellent client relationships, ensuring high levels of satisfaction
* Deliver and monitor consistently high service standards across all contracts
* Recruit, manage, and develop local service teams to achieve their full potential
* Complete audits, reports, and ad-hoc activities to support the Operations Manager
* Conduct regular contract and specification review meetings with clients
* Ensure full compliance with Health & Safety legislation and company procedures
* Identify opportunities for continuous improvement, cost efficiencies, and account growth
About You
* A strong, motivational leader with the ability to plan ahead, work under pressure, and influence stakeholders at all levels
* Experienced in financial forecasting, budgeting, and performance analysis
* Knowledgeable in Health & Safety systems within the cleaning industry, with a proactive approach to risk management
* Experienced in managing corporate client accounts (highly desirable)
* Flexible, adaptable, and solutions-focused with excellent communication skills
* Full driving licence with the ability to travel between sites
This is a fantastic opportunity for a people-focused leader who thrives in a fast-paced environment and is ready to take the next step in their career. If you’re passionate about service excellence and want to be part of a growing team, we’d love to hear from you.
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
* Employee Ownership – You are part of our success!
* 33 days holiday (including bank holidays)
* Company sick pay
* Maternity and paternity leave support
* Life assurance cover
* 24/7 GP access, plus mental health, wellness, financial, and legal support
* Two paid volunteering days per year – Give back to a cause that matters to you
* Exclusive perks and discounts – More than 250 deals available
* Ongoing training and development – From apprenticeships to leadership programs
* Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
* Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role