RECOVERY SUPPORT WORKER PERMANENT FULL-TIME IPSWICH Your Next Role! Join us in a permanent full-time role in the Ipswich region and make a meaningful difference every day. As a Recovery Support Worker in our Hospital to Home program, you will deliver practical, hands-on support to people as they transition from hospital care to independent living. In this role, you will assist clients with daily activities, support goal achievement, build skills, and encourage meaningful community participation. You’ll maintain accurate records, uphold high standards of safety and quality, and work collaboratively with supervisors, internal teams, and external partners. By fostering a respectful, inclusive team culture, you will also contribute to continuous improvement and your own professional development. This role is suited to someone who brings flexibility, accountability, and a genuine commitment to person-centred, values-driven support. Your Key Responsibilities: Provide practical, day-to-day client support, including assistance with daily tasks, recovery activities and progress toward identified goals. Deliver person-centred, recovery-focused support using evidence-based approaches grounded in compassion, empowerment and mutual respect. Support clients through key transitions, including hospital discharge, community re-engagement and securing sustainable housing. Collaborate with internal and external stakeholders to build client capacity, independence and community connection. Assist supervisors with client assessments, risk assessments and reporting to ensure safe, high-quality service delivery. Maintain accurate, timely documentation and reports using organisational systems and mobile technologies. Contribute positively to team culture and continuous improvement through supervision, feedback processes and service enhancement initiatives. You will have: Diploma in a human service-related field and/or demonstrated previous experience working with people with mental illness Ability to work autonomously and professionally within RFQ's service philosophy and values Demonstrated ability to effectively manage time, own case load and KPI's including outcomes measures and safety planning Excellent communication and interpersonal skills with the ability to effectively engage with clients, colleagues, stakeholders, and service providers A strong sense of professional boundaries and integrity Why RFQ? At RFQ, we are committed to providing a supportive, collaborative, and empowering environment, where everyone can thrive, by joining us you will have access to: $76,000 - $81,000 Base annual salary (depending on experience) Superannuation Enhance your take home pay with salary packaging of up to $15,900 on general living expenses and additionally up to $2,650 annual entertainment benefits, which also includes access to novated leasing. Free Employee Assistance Program (available for staff and their family). Opportunities for a wide range of career and professional development. Apply Now! Submit your application, together with your resume, by selecting apply now. You’ll be taken to our online portal where you will find more information including the Position Description. Further information about the role can be obtained by contacting the Area Manager, Leah Tickner on Leah.Tickner@rfq.com.au Please note that RFQ is an organisation that embraces diversity. The position will be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance. For further information please visit: https://workerscreening.communities.qld.gov.au/workers/you-start