A leading local authority is seeking a Service and Support Lead in Norwich. This key leadership role involves overseeing a technical support team, managing the service desk operations, and driving digital transformation initiatives. The ideal candidate will have proven experience in ICT service/support, strong people management skills, and a passion for delivering excellent customer-focused services in a public sector environment. This position offers a competitive salary, with a range of £50,000-£55,000, based on experience. #J-18808-Ljbffr