Goodwood Hybrid Working
Rolling Contract via Hays
The OpportunityWe are seeking a highly capablepliance & Platformernance Manager to play a pivotal role in protecting the integrity,pliance, and operational effectiveness of
our digital platforms.This is a high-impact, high-visibility role at the intersection ofernance, digital innovation, audit readiness, and customer data protection. You will ensure that our platforms, processes, and ways of working consistently meet the highest legal, regulatory, and internal standards expected of a world-leading luxury brand.Working collaboratively, you will act as the central authority forpliance andernance topics within the department.You will:Support digital product developmentGuide audit andpliance activitiesOverseeernance across customer-facing digital environmentsEnsure robust andpliant customer data handlingThis position is ideal for someone whobines strategic judgement with operational discipline, brings credibility inernance and audit environments, and is motivated by shaping practical, business-enablingpliance within a premium global brand context.Key Tasks:Leadpliance andernance across our digital platforms, ensuring existing and new developments meet legal, regulatory, and internal policy requirementsAct as the department’s central point of contact forpliance, legal,ernance, and audit topics, coordinating effectively with internal experts, stakeholders, and external partners.Support digital product owners and project teams by embeddingpliance requirements into platform updates, releases, and process changes from the outset.Own audit readiness and execution, including preparation for internal and external audits, document control, dashboard reporting, and process assurance activitiesOverseeernance of customer and member access across digital platforms, including monitoring,munity guideline adherence, and appropriate offboarding decisionsServe as Customer Data Delegate for the function, helping ensurepliant customer data handling, risk mitigation, lifecycle management, and implementation ofernance measures.Drive awareness and adherence topliance standards across the team, including trainingpletion,ernance routines, and continuous improvement of audit andpliance practices.What We’re Looking For:We are looking for someone who can bring both credibility and capability to aplex and fast-moving environment:Experience inernance, audit,pliance, risk management, or aparable business steering environment within aplex organisationStrong understanding of regulatory andpliance requirements, ideally including customer data protection, GDPR, and digitalernance topicsProven ability to influence senior stakeholders and work credibly across multiple functions, markets, and external partnersA structured, analytical, and delivery-focused mindset, with strong organisational skills and exceptional attention to detailExcellentmunication skills, with the ability to translateplex regulatory andernance requirements into clear, practical business actionsA proactive, solutions-oriented approach with strong judgement, resilience, and amitment to protecting brand integrity and customer trustWhy Join us?This is a rare opportunity to step into a role where you will:Shape and influence digitalernance at a global luxury brandWork at the forefront ofpliance, customer data protection, and digital innovationPartner with senior stakeholdersMake a tangible impact on platform integrity, customer trust, and brand reputationIf you're looking tobineernance expertise with real business impact in a prestigious, high-performance environment, we would love to hear from you. #4804228 - Jane Pretty